Eco-Friendly Bamboo Wind Chime

2 reviews
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GET THE WIND CHIME YOU’RE LOOKING FOR AT OUR STORE

Shop the premium Wind chime at our store.

We never compromise on quality or the customer experience. Buy from our quality items on our website at prices your wallet will thank you for.

Just press ADD TO CART button. After that, we’ll work to get your order on its way to you. Have questions? Reach out to our customer service team anytime.

PRODUCT QUESTIONS & ANSWERS

Does it have an unpleasant odour?
The materials used to produce the products don’t smell, so the Wind chime should be perfectly fine.

Are there more variations to choose from?
We are showing all the available variations on the product page, so feel free to take a look at the description of the Wind chime!

Will I have to pay extra fees when buying your Interior design?
The total price section of the checkout page shows all the fees applicable. After that, no extra payments will be required.

The price seems far too low. Can you explain this?
We have done everything possible to cut down the prices for our category and we are glad to know that they seem low enough.

Do you mind if I post a photo of your product on Facebook or Instagram?
It’s totally OK to post the photo of your purchase anywhere you want. Furthermore, we’d really appreciate that!

What’s the most common thing your buyers are happy about when they order the Wind chime?
All our customers who left a review speak highly of this product and its value for money. Furthermore, it has brilliant design.

Write a Review
Verified Buyer
N***n
9 Aug 2020 15:59

good

Verified Buyer
R***r
30 Jun 2020 10:12

To Moscow in 20 days. The color is cool, beautifully sounds. One pipe was untied, all tied up and OK. I did not communicate with the store.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed. .

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of New Life Solutions (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://newlife-solutions.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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