Ordered 20.01.20 and came 19.02.20 to novoaltaysk (Altai Territory) for a long time so quickly did not come the goods. Packed were very good. Sticks differ in color from a fork with a spoon, it's not scary, but I would like to have a straight set. In addition to the fact that the devices were in the case, they were still in a general plastic bag, and the sticks are still in a separate bag. The devices are quality, they look very aesthetic, I can not get enough, I will definitely order another set. Take it will not regret.
12 Feb 2020 08:55
Set just mega cool! Took him to work, to use at lunch. Very comfortable handles-long. The fork edges are rather sharp, but inferior to metal. Although to hook the chops is quite real. The spoon is also not very deep. Special attention deserves rather fast delivery. I liked the product very much. I recommend!
6 Feb 2020 06:40
Fully corresponds to the description. Great set, great cover. Sent and came quickly.
4 Feb 2020 11:26
In Kharkiv 22 days. Delivered whole. I took two sets for going to picnics, nature, on the road. Good quality set. The only drawback (and maybe +) Spoon is too small)) in general, the set is good, for a relatively small price. Thank you to the store.
4 Feb 2020 03:42
You will not regret, I recommend and arrived in three weeks. Wooden.
11 Jan 2020 10:15
Very good quality and fast shipping. The parcel was packed very safe.
10 Jan 2020 06:23
Very good quality. Delivery time to Slovakia 1 month. I recommend the store.
28 Dec 2019 23:36
Beautiful set, pretty durable, shipping fast
16 Dec 2019 10:25
Thank you very much. Product description corresponds. Quality is good
2 Dec 2019 09:15
Great! I really liked it! Light, smooth, beautiful!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Order verification, tailoring, quality check and
packaging. All orders are sent to the manufacturer for dispatch within
48 hours after the order is placed. .
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of New Life Solutions (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://newlife-solutions.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.