Very interesting thing! I ordered as a gift for February 23, so I did not confirm for a long time, as it was necessary that the gift was opened and checked that everything is inside. Today I handed and together collected almost all the locomotive-it's very cool! It's incredibly cool that there are spare small parts, and then managed a couple of pieces wrong to fasten and when reverse parsing the parts broke..., but spare all saved! The store sent the parcel immediately, it was about a week and a half to the Perm region, everything was tracked. Very, very, very cool thing for its, in fact, normal value-in the store costs about 2,5 times more expensive than such a model. Husband and son said they wanted another ship of the same plan and something more and more
20 Feb 2020 12:49
17 Feb 2020 06:09
The box is in good condition. Did not open, because a gift. The Courier called from the post office and brought home
22 Jan 2020 08:13
The order came quickly. The corner of the box is wrinkled. I hope everything is all right inside.
2 Jan 2020 17:23
Fast delivery, the items clearly fit and break out of the Holder well. I recommend.
19 Dec 2019 11:42
Nice wooden puzzle. Delivery was three weeks to France, i recommend the product and the store. Thank you so much.
9 Dec 2019 02:51
Have not opened as yet, but the packing looks very good
5 Dec 2019 05:02
Finally got it. Delivery though in Russia, but very long. Brought the courier. The corner of the box is wrinkled, another facet of the packaging is damaged... Sadly, the presentation is not the best now, but took on a gift. Packed just in a package, very bad. I hope that inside the whole and will not affect the assembly in any way. Seller, take note of the future.
26 Nov 2019 02:47
high quality.. came in 2 weeks.. very happy with purchase
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Order verification, tailoring, quality check and
packaging. All orders are sent to the manufacturer for dispatch within
48 hours after the order is placed. .
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of New Life Solutions (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://newlife-solutions.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.